Mark Gilbert brings over thirty years of extensive experience in business operations, sales, marketing, and communications to the table. He’s the brain behind The Balanced Selling Programme, introduced in 1988, which laid the groundwork for the innovative Customer First Sales Process unveiled in 2002.

Gilbert’s expertise isn’t just creating successful sales strategies; he’s also deeply knowledgeable in behavioral psychology and personality profiling. His entrepreneurial journey began in Northern California, where he successfully owned and operated up to seven auto dealerships, setting the stage for his pivotal role as a principal partner at Automotive Training Network.

Mark is a seasoned speaker and trainer, leading over 200 seminars and training programs globally. His insights have been sought after by prestigious organizations such as the National Auto Dealers Association and major corporations, including Sandy Corporation, Columbia Ultimate Business Systems, Landa Corp, and Ford Motor Company, to name a few. His ability to direct large-scale manager training retreats and specialized dealership skills training sessions for up to 300 participants highlights his versatile leadership and educational skills.